Cancellation policy
Right of rescission
You have the right of rescission your contractual statement in writing (e.g. letter, fax, e-mail)
within two weeks without stating reasons, or if the goods have been sent to you before the end
of the deadline, by returning the goods. The deadline begins after receiving these written instructions, however not before you receive the goods and also not before the fulfilment of our duties to inform in accordance with § 312c paragraph 2 BGB in connection with paragraph §1 1, 2 and 4 BGB-InfoV as well as our duties according to § 312e. Paragraph 1 sentence 1 BGB in connection with § 3 BGB-InfoV. To observe the cancellation period it is sufficient to send the revocation or the merchandise in good time. The revocation is to be sent to:
Inhaber Thomas Tribowski
Alt Großziethen 22
12529 Schönefeld
E – Mail: info@holz-lux.de
Faxnummer : +49 (0) 3379 449785
Consequences of revocation
In the case of an effective revocation the services from both sides are to be compensated and, if
need be, use that has been made (e.g. interest) is to be paid back. If you cannot provide us with compensation for the received service wholly or partially or only send the goods back in a deteriorated state, you must replace the value to us in this respect. This does not apply in the case of surrendering the goods if the deterioration of the goods can be ascribed exclusively to the inspection thereof - as it would have been possible, for instance, in a retail store. For the rest you can avoid the obligation for value replacement for goods that have deteriorated due to putting to the intended use by you not using the goods as your own property and by refraining from undertaking anything that impairs the value of the goods. Transportable packaged goods are to be returned to us at our expense and risk. The cost of return shipment is your responsibility provided the delivered goods correspond to the ordered goods and the cost of the returned goods do not exceed 40 Euro, and in case of a higher price of the goods at the time of revocation you have not provided reimbursement or the contractually agreed upon partial payment. Otherwise returning the goods will be free of charge for you. Non-transportable packaged goods will be collected from your premises. Obligations to reimburse payments must be fulfilled within 30 days. The deadline for you begins with sending your notice of withdrawal or the merchandise, for us with the receipt thereof.
End of Cancellation policy
